Inspire Development

Workshops

Testimonials

Howard and Katerina Rose of Inspire Development are a great team – between them they offer a unique and comprehensive package which they are able to tailor to your exact requirements. It’s a no brainer – personal service with all of the professionalism and expertise that larger companies offer‚ whilst respecting your budget. Inspire Development continues to be my first choice when looking for an imaginative and reliable solution to training and development needs from individuals to whole company training. Ruth Flynn, Safoni Pasteur MSD
Your enthusiasm, passion and interaction kept the team completely motivated and committed throughout the ITC. Thank you for putting together a programme which stretched the delegates, but was also fun. Sue Birch, General Business Manager, The Vacancy Management Company
I would like to personally thank you all for your efforts in producing a first class design and delivery of this programme. This was clearly recognised by all the delegates to have been of the highest standard. David Roe, Head of Training and Development, Janssen-Cilag Ltd
Inspire Development maintain a passion and enthusiasm that is truly infectious and inspires all who come into contact "meaning that the courses give tangible benefits both professionally and personally." Colin Hurst, Head of Training and Development, Schering Plough Ltd
I know whatever our requirements are, Inspire Development will tailor make a training course specific to our needs and deliver a programme that the delegates become thoroughly absorbed in. Sue Birch, General Business Manager, The Vacancy Management Company
You immersed yourself fully into the programme and the sessions that you facilitated were excellent. The delegates really appreciated your naturally enthusiastic style and listened intently to what you had to say. Phil Yates, Director, Customised Training Solutions
I have never witnessed a training session that was delivered in such a way that the delegates left challenged, enthused and motivated to make a change in such a way as Inspire Development does I cannot speak highly enough of the service provided. Mark Shiner, Sales Trainer, Ortho Biotech
Throughout 2006 I led a large-scale development programme for one of the UK's largest blue-chip organisations, and I needed a team of highly skilled facilitators to deliver the programme. Kat was recommended to me by a trusted business colleague. It has been a privilege to work with her. Not only is she a consummate facilitator and topic expert, her enthusiasm and passion for her work is infectious and we have received stellar evaluations whenever she has been involved on delivery of a module. She has added immense value to the programme and I look forward to working with her again in the future. Mary Long, Director, Jordan Consultants
I know that the team have already given their feedback, but I thought I would write you a note rather than leave a message. I think that the course achieved the brief really well and was relevant to the team. The team were clearly energised when I arrived showing their enthusiasm for the theory and techniques incorporated into the AL session. Kat was a great role-model for the course demonstrating the skills she was advocating. As an excellent course leader, she made it look really easy and completely natural. Kat showed tremendous empathy with the group and tailored the sessions well to keep us all engaged. The group came out with a lot of ideas and solutions to use for the future and I have committed to follow up during our 1:1 sessions and at team meetings to continue the enthusiasm and momentum.
Thank you both for coming up with a training solution that was so relevant and inspirational. Chris Quinn, Training and Development Manager, Shire Pharma

Assertive Communication

Overview

In today?s business, we need to be assertive and clear in our communications, this does not mean shouting or rail-roading others. Being assertive means ensuring others understand your views and opinions whilst showing respect for theirs. Below is a sample of what we can do.

Who will benefit

Our workshops are designed for those delegates who need to communicate in a balanced assertive manner, this can be any one who interacts with others and who needs to influence, such as Managers, Leaders, Sales people.

Aim

To develop the delegates confidence and skill in communicating assertively by providing a series of practical tools that help develop this behaviour.

Objectives

Understand where we are on the assertiveness continuum
Learn how to say ?no? assertively
To deal with complaints
To use ?I statements?
Learn how to communicate in their language

Content

Definitions of assertive behaviour
Identify types of behaviour ? Aggressive, Assertive, Passive, Concealed Aggressive
Personal Assertiveness questinnaire
How assertive are you?
Saying ?NO? and offering a compromise
Thomas Kilmann conflict Model
Push/pull behaviour

ALL OUR WORKSHOPS ARE DESIGNED TO MEET YOU NEED SO YOUR WORKSHOP MAY BE DIFFERENT AND MORE FOCUSED TO YOUR NEEDS

Client Feedback

What aspects will you find most useful?

Honestly all of it!!
Theory behind influencing techniques; different strategies for different people and range of practical tips and techniques.
Provided clarity around subject, including looking at people types and air strategies when trying to influence each type.
Relationship between understanding the personality/characteristics of those that you are trying to influence and the style that you should adopt when trying to influence others.

>What suggestions, if any, for improvement do you have?

N/a
None
None, really enjoyed it

What will you do differently as a result of this training?

Work to my strengths
Prepare for meetings, with influencing strategies before
Step back from emotional turmoil and be more objective in influencing.
Prepare more
Make greater effort to seek support with those that I don?t have an immediate personal 'relationship? (age, etc)

If someone asks you to describe the main benefits of attending this course, what would you say?

Insight into self and others
Excellent quality, very absorbing, thought provoking and practical.
Highly recommended
Breaks the subject down into relevant chunks and makes it much more accessible
Increased understanding of influencing techniques.
Improved confidence.

Any other comments?

Great Course
Thank you for giving up your time. It was very useful to all of us.
Excellent course, very well facilitated
Achieved outcomes.